In operation since 2008, Second 2 None Delivery (S2N) has provided thousands of custom white glove deliveries to residential and commercial clients throughout North America.
S2N is the brainchild of owner and operator Calum Cameron, who with little knowledge of running a delivery company, saw the potential and urgent need to change the status quo.
Calum noticed that the industry had become tired and had let go of some crucial standards, in particular the quality of service.
Along with co-owner Tom Clifford, Calum soon set out to create Second 2 None Delivery Ltd., with the promise of providing the retail industry and local residential clients a fresh faced company offering consistent, reliable help.
One simple procedure that Calum enacted in his first week of operation, was to equip his staff with professional uniforms. One would think that this was the norm in the delivery industry, however, 10 years ago, nearly all local furniture delivery companies had a high turnover of non-uniformed staff.
Another initiative that Calum implemented, was to provide his commercial clients the option of having a full-service delivery team, meaning that S2N would work on behalf of their clients, acting as the final point of contact for their end users. All scheduling and invoicing would be managed directly through S2N, and efficiency and elite customer service would be a top priority.
These two key changes have elevated the industry standard and is testament to Calum's business success. It is also why year after year, North American interior designers, furniture stores and residential clientele ask for Second 2 None by name.
Second 2 None Delivery, now provides first class white glove deliveries, assembly and as recently as 2016, white glove furniture & decor storage.
In the Spring of 2016, Calum opened the first all-inclusive, white glove storage facility in British Columbia. Located in Burnaby, British Columbia, S2N’s 1,500 sq.ft. storage facility has provided a place for commercial and residential clients to seamlessly ship and store furniture & decor.
In March 2018, S2N opened a second storage facility in Vancouver's West Side (nicknamed West Side Storage), exclusively for clients looking for all-inclusive furniture & decor storage in Vancouver.
S2N | OWNER
Calum founded S2N in 2008 after seeing the need for high-end delivery + first class customer service. As an entrepreneur + visionary, Calum continues to seek opportunities, build lasting partnerships + positively change the industry standards.
OWNER + OPERATOR
Co-owner + operator since 2008, Carrington possesses an extensive knowledge of the industry + has been an integral part of elevating the lower mainlands furniture delivery standards. Caring, friendly + passionate, Carrington is an asset to S2N team + the furniture + design community.
S2N | OWNER
Buddy has been apart of the S2N team since 2010. He is incredibly efficient, friendly + outgoing. He has an extensive knowledge of the city + lower mainland + the furniture + design delivery industry. After hours, you'll find buddy in the rink.
MARKETING + OPERATIONS
Part marketing manager, part operations manger, Alexandra is the newest member to the S2N team. She actively shares her excitement + ideas for the future of S2N + industry market opportunities.
Thomas is a fun, bright individual who is artistically talented + a major asset to S2N. As Carrington's right hand man, Tom is always willing to go the extra mile + exceed customer expectations.
From his infectious smile to his hard working nature, Clark is Buddy's right hand man + an amazing support to the S2N team.
WHAT CLIENTS SAY
KIND WORDS FROM S2N CUSTOMERS
"S2N are professional, on-time, efficient, and problem solve in tough situations. We get feedback all the time about how much our customers love them and enjoy having products delivered by them (we even get special requests)!
They go above and beyond to make sure everyone is satisfied with their service and are always accommodating. Working with them has allowed us to offer a high level of service to all our customers and create a full “store-to-home experience” when customers purchase a product."
"I’ve had the pleasure of working with Second 2 None for more than 5 years, and they are consistently responsive, courteous and pleasant to work with. Even under challenging conditions (as moves sometimes can be) they remain professional to the end and are always a joy to work with.
I’m happy to have them interact directly with my clients. They always take care with our deliveries, my clients homes and ensure that my clients are happy with the entire experience. I’m a huge fan of Calum, Carrington and their team."
"We use Second 2 None delivery as an extension of our delivery fleet. I have never felt more comfortable knowing our customers will be in fantastic hands when using a 3rd party carrier. Very professional."
"Second 2 None Delivery came highly recommended. I booked them for a large antique dutch wardrobe move and I am pleased to say that I will be using them for all my future deliveries.
Calum & Carrington were careful, courteous, very professional and willing to go the extra mile. I wholeheartedly recommend Second 2 None Delivery. "
"I have been using Calum and Carrington and Second 2 None delivery services for almost a decade for both business and personal moving needs. Their personable, reliable approach to my needs and their focus on great customer service has made me a lifelong fan.
As an artist, I often have large and delicate packages to deliver to Vancouver locations. The men at Second 2 None are extremely careful with their handling, packing and delivery of the works. Their timing is accurate, moving is prompt and their friendly demeanour is second to none."